Apple IT Evangelist

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Looking for Apple IT Evangelist who is passionate, self-motivated & energetic individuals to join our dynamic team that’s on the frontline to facilitate growth across our product.

Experience

2-6 years

Job Type

Full time

Location
  • Pune
Date Posted

Jan 31, 2024

Job Description:

  • Respond to and resolve end-user issues that require advanced knowledge of Apple or iOS systems.
  • Provide back-end engineering support for MAC operating systems.
  • Evaluate, design, document, install, implement, test, perform problem isolation and resolution, monitor, tune, set standards, and maintain a complex range of computer network components and systems.
  • Train the wider team on technical aspects related to macOS systems.
  • Collaborate with cross-functional teams to ensure the seamless integration of macOS systems into the overall IT infrastructure.
  • Stay updated on industry trends and advancements, recommending improvements to enhance system performance and security.
  • Develop and maintain documentation related to system configurations, troubleshooting procedures, and best practices.
  • Participate in on-call support rotation and handle critical incidents promptly.

Required Skills:

  • 2-6 years of experience in managing macOS systems.
  • Proven experience with MDM solutions for macOS management (essential).
  • Proficient in writing Apple and Shell scripts.
  • Familiarity with configuration payloads and plist files.
  • Ability to analyze and troubleshoot issues by reading through system log files.
  • Experience in configuring networks, VPNs, and Single Sign-On (SSO).
  • Active contribution to Mac communities and/or people with an interest to blog will be an added advantage
  • Ability to conduct training on relevant subjects.

About ProMobi Technologies:

ProMobi Technologies is one of the fastest-growing bootstrapped SaaS companies. Our mission is to empower organizations across different verticals to solve real business problems with world-class SaaS products. We are driven by young, passionate, and highly experienced professionals who have a knack for building cutting-edge solutions and delighting our customers. Our product portfolio includes Scalefusion, a Unified Endpoint Management (UEM) solution, NuovoPay, a Device Financing Risk Management (DFRM) platform, and NuovoTeam, a Push-to-talk & team communication platform.

Our Products:

Scalefusion (formerly known as Mobilock Pro)

Scalefusion - our flagship product is a leading mobile device & endpoint management software helping businesses to secure and manage a fleet of mobile devices and diverse endpoints including smartphones, tablets, laptops, rugged devices, POS, and digital signages.

NuovoPay

NuovoPay enables Telecom Carriers, Resellers & Finance companies to protect their leased devices against EMI payment defaults. NuovoPay’s mobile locking technology remotely locks the devices that are leased to the consumers in the event of failure in EMI payments or if the devices are reported stolen. This ensures reduced collection costs and timely EMI payments.

NuovoTeam

NuovoTeam is an all-in-one employee productivity and push to talk(PTT) app that facilitates employee productivity tracking, communication and collaboration across your workforce with its distinctive features

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